Returns policy

Conditions for Returns

• The product must be unused, unopened, and without any flaws.
• The product must include the original tags and invoice.
• The product must be returned in the original and undamaged manufacturer’s packaging/box. If the product was delivered in Neptunian Safe food packaging/box, the same packaging/box should be returned. Do not put tape or stickers directly on the manufacturer’s packaging/box.

NOTE: It is important to indicate the Order Number on your return package to avoid any inconvenience/delay in your return process. While handing over your package to the Drop-Off station/ Pickup Agent, please collect the Neptunian Safe Food  Return Acknowledgment paper and reserve it for future reference.

Contact Us for any circumstances:

+8801401714010 & +8801765150687

info@neptunianagro.com